Contact us: 847-608-9744

Shelter & Services

Our Offerings

Each day PADS of Elgin operates a safe overnight emergency shelter, which provides a filling evening meal, breakfast, laundry/shower facilities as well as connections with support services, including mental health, housing, healthcare, recovery and education.

General Shelter Operation Hours

The shelter opens nightly at 7:00 p.m. and closes each morning at 7:00 a.m.

Winter Shelter Operation Hours

When temperatures outside dip to 15 degrees and below our shelter is open 24 hours a day 7 days a week. We work with Wayside Cross Ministries, a separate organization from PADS of Elgin, that operates a day program (Monday-Saturday) in the same building to ensure guests do not have to be outside in extreme weather conditions. The ability to be open 24/7 is only possible because of generous time and care given by volunteers, board members and staff to ensure coverage at all hours.

Services Provided

The shelter is staffed with trained site coordinators, case managers and volunteers. Mental health professionals and volunteer advocates are available to assist guests with basic needs and to connect them with additional services. Case management staff is currently available during business hours, M-F, 9am-4pm and every night of the week from 7 pm-9:30pm. We encourage those needing information on shelter services and requirements to first call the office and ask to speak with a case manager.

PADS Partner Organizations

We are a catalyst in fostering community and social service agency partnerships. These partnerships effectively and efficiently provide coordinated services in support of short-term, as well as long-term, customized care. Our goal is to facilitate client growth, development and self-sufficiency. PADS of Elgin, Inc. coordinates services with more than 30 local organizations and social service agencies. The following is a list of our primary partners:

Ecker Center for Mental Health
Community Crisis Center
Soup Kettle
Renz Addiction Counseling Center
Greater Elgin Family Care Center

To search for additional available services in Kane County not provided by the PADS program, please visit the Kane County Guide to Services. This site contains contacts and information for all types of services you may need including: Food Pantries, Rental and Utility Assistance, Sexual Assault Programs, and many more.

Our Goal


To facilitate client growth, development and self-sufficiency.

Make a difference. Donate Today. Know that $.84 cents of every dollar donated goes directly toward our programs that help our guests.

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